Legal
Privacy Policy
This policy explains how ReliefX Aero handles personal information submitted through this public website.
Scope
This policy applies to the public ReliefX Aero website only. It does not cover the ReliefX Nimbus OS platform, which operates separately and under its own agreements.
Information we collect
We collect only the information you choose to submit through the Contact and Request a Demo forms:
- Name and, where provided, designation and organisation
- Business email address and, where provided, phone number
- Country, industry, and use case where submitted through the demo request form
- The subject and message content you write
The website does not require an account, does not host a login, and does not knowingly collect sensitive personal information. Please do not submit confidential or sensitive information through these forms.
Why we use it
Submitted information is used solely to understand and respond to your enquiry. We do not sell it, and we do not use it for unsolicited marketing.
How submissions are handled
Form submissions are validated on our server and, where enquiry delivery is enabled, sent by email to the ReliefX Aero team responsible for reviewing website enquiries. The public website does not currently operate a customer relationship management system or a public-website enquiry database.
Retention
Enquiry correspondence is retained only for as long as is reasonably necessary to handle the enquiry and any resulting business discussion, after which it is deleted in line with our internal handling practice.
Analytics and tracking
This website does not currently deploy third-party analytics, advertising, or behavioural tracking technologies. If that changes, this policy and the Cookie Policy will be updated before those technologies are introduced.
Security
The website is served over HTTPS. Submitted information is validated server-side, and service credentials are held server-side only and never exposed in browser code. No method of transmission or storage is completely secure, and we do not claim certification or compliance status that has not been independently verified.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of the personal information you have submitted, and you may object to its further processing.
Contacting us about privacy
Privacy requests can be raised through the Contact page. A dedicated privacy contact address will be published here once confirmed.
